All hands on deck.

We are as diverse as the clients who walk through our doors seeking assistance. Our team of four full-time staff provide free advice and assistance on employment, immigration and human rights issues to domestic workers, irrespective of race, nationality, religion, sexual orientation or gender.

No matter who you are or where you come from, HELP provides a warm welcome, a listening ear and a unique solution to every person seeking our assistance.

Holly Allan

Holly Allan came to Hong Kong in late 2000 after completing her master's degree in marketing communication at the University of Westminster, London. She first volunteered for HELP in 2001 and was appointed as manager in 2002. Prior to relocating to Hong Kong, she worked for Philippine Airlines as a flight attendant for 10 years. Holly has a bachelor of science in accounting from the University of Santo Tomas, Manila, and an executive certificate of distinction in corporate social responsibility from the University of Hong Kong.
Betty Wagner

Betty Wagner

Case Manager
Betty Wagner has worked and lived in Hong Kong since 2005, having spent the decade prior in Germany. Her previous roles as a radio announcer, line producer and media assistant come in handy on a daily basis at HELP, where she manages client cases and leads workshops to educate domestic workers. Betty is fluent in her native Bahasa Indonesia, as well as English and German.

Raquel Amador

Case Manager
Raquel is a UK qualified lawyer with a background in immigration, asylum and human rights law. Before working at HELP, she co-founded Hong Kong Refugee Advice Centre (now the Justice Centre). In the UK, Raquel worked for Wesley Gryk LLP, one of the UK’s leading immigration firms where she worked on cases involving immigration, asylum, nationality, human rights and civil liberties. Raquel joined HELP in September 2015. Born in The Netherlands and raised in Curacao, New York and Hong Kong, Raquel is a dual Filipino and Dutch national. She is the proud mother of two children.

Michelle Augustine

Student Education Coordinator
Michelle Augustine has lived and worked in Hong Kong since 2016. Although she started her career as an Investment Banker, the substantial shift from banking to education has been due to her innate passion to make a difference in society. Before working at HELP, she worked with a learning centre in Hong Kong. She also worked as a school counsellor in International Schools in India and the UAE. Her previous work includes building age-appropriate curriculums to build lifeskills and harness the emotional quotient among students across age groups as well as teaching yoga. Born and raised in India, she is privileged to be part of such a meaningful organisation as HELP.

Jennifer Aledia

Administrative Assistant
Jennifer Aledia moved to Hong Kong from the Philippines in 2016, following a career as a public school teacher and previous roles in the restaurant industry. Jennifer feels blessed to be able to make an impact in the community on a daily basis and supports the team with her fluent Tagalog and English speaking skills. She is a mother of four and grandmother of three.