HELP for Domestic Workers is an NGO established in 1989, empowering migrant domestic workers to gain access to justice and receive fair as well as equal treatment in Hong Kong. Our model is to empower migrant domestic workers through advice, assistance and education. We understand their individual needs in a non-judgemental manner and support those who need it. We recognise that our beneficiaries often need a holistic solution so we not only provide advice on legal questions, but case counselling, education on rights and responsibilities, outreach services, emergency shelter, and mental wellbeing support.
HELP also provides a space for employers to seek advice on domestic workers’ rights and entitlements. We believe that sustainable change can only be made by working together with both domestic workers and employers.
We envisage a strong and prosperous society in Hong Kong where all migrant domestic workers are treated fairly, their legal rights are ensured, and they are valued for the contribution that they make as employees to society.
To ensure that migrant domestic workers gain access to justice and receive fair and equal treatment under the law. Our commitment is to work impartially with both migrant domestic workers and employers to achieve this.
We were founded by Barrister James Collins in 1989 in response to the acute need for migrant domestic workers in receiving access to justice through rights education, advice and assistance. The resources provided by HELP grew in lockstep with the exponential growth in the demand for our services. As Hong Kong developed and transformed, so did the needs of migrant domestic workers both in terms of scale and the complexity of services required. Therefore, there was a need for HELP to grow and transform to better serve the community and ensure access to justice for migrant domestic workers.
An independent review examined our operations, processes and the ability to function in the long term, culminating in the establishment of HELP Ltd. as an independent charity under section 88 of the IRD in 2021.
What We Do
HELP’s primary mission is to support migrant domestic workers to gain access to justice and receive fair and equal treatment in Hong Kong.
We believe that sustainable change can only be achieved by engaging domestic workers and employers to build mutually beneficial relationships. HELP’s service model is based on three primary pillars: advice & assistance, awareness & education, and empowerment & peer support.
Through our programmes, we aim to not only bridge the gap between domestic workers and employers but also create pathways for access to justice for both parties.